Netflix is one of the most popular streaming applications, with millions of people relying on it to watch movies and TV episodes. When you find an M7353-5101 error you can solve it easily. However, if you use Netflix, you are likely to encounter error codes from time to time, which might interfere with streaming your material or even prevent it from playing.
One of these error codes is m7353-5101, which occasionally comes after the ‘Whoops, something went wrong’ notice.
Error Code M7353-5101: What Causes It?
If you use Windows 10 to view Netflix, the most common cause of this error message is a browser plugin interfering with Netflix and preventing it from functioning correctly. You can read Roblox Error Code 267 down here.
You may be using an out-of-date browser or experiencing problems with another extension or third-party add-on. Perhaps your VPN or proxy is in the way, or your firewall or security software is to fault for the Netflix issue.
How to Troubleshoot Error Code M7353-5101?
The following methods will assist you in resolving Netflix error code m7353-5101:
Solution #1: Restart the computer and clear the cookies.
Once you’ve confirmed that you’re using the most recent version of your browser, try the following solution:
- Shut down and restart your computer.
- Remove all of your cookies.
- Check Netflix to check if the m7353-5101 issue has been resolved.
Solution #2: Turn off Extensions
Specific extensions can interfere with Netflix’s correct operation, so it’s a good idea to disable any extra ones until you figure out what’s causing the problem. Third-party add-ons can also cause this sort of interference.
Perhaps you have anything running that requests Netflix to download content or violates the privacy or access policies.
Netflix utilizes cookies. Thus an add-on may be preventing them.
This is how to disable Chrome’s add-ons:
- Open Chrome and put “Chrome:/extensions” into the URL bar (you will see a list of extensions).
- Deactivate each extension one by one (the ones that can be deactivated will have a toggle which is blue if enabled or grey if not)
A browser add-on causes another problem known as Netflix 1080p error. If you encounter this, deactivate the extensions in Chrome (or Firefox if you’re using that) and then attempt Netflix following the steps above.
Solution #3: Attempt Using a Different Browser
If you have deactivated extensions and add-ons but are still receiving the m7353-5101 or M7361-1253 errors, you should try using another browser to see if this resolves the issue.
If you’ve been using Chrome, you should try Firefox or Safari. You may also erase your cookies and cache and attempt using the same browser.
Solution #4: Turn off your antivirus software.
Antivirus software can sometimes interfere with Netflix.
Deactivate your antivirus application or firewall and then restart the Netflix app to see if this resolves the issue.
Solution #5: Update Widevine Decryption Software
If your decryption software is out of the current, it might cause various browser difficulties, including the Netflix error.
Here’s how to keep Widevine Content Decryption up to date:
- Open Chrome, put “chrome:/components” into the address bar, and then click Enter.
- Look for the “Widevine Content Decryption Module” (you will see it listed if you are using an official version of Chrome)
- Click the “Check for Updates” button.
- Restart Chrome and try Netflix again when it has updated.
Solution #6: Turn off your proxy server
Disabling a proxy is the following option to attempt.
Here’s how to do it:
- Press the “Windows key + R” together
- Enter “inetcpl.cpl” into the text box and click Enter.
- Navigate to the Connections tab and choose LAN settings.
- The “Automatically Detect Settings” option should be the only ticked one.
- Once this is confirmed, click “OK,” then restart the PC and try Netflix again.
Hopefully, one of the methods listed above will resolve the M7353-5101 problem on Netflix that some users get while attempting to watch a movie or TV show using their browser, whether on a Windows PC or a Mac.
If you are still encountering the issue after attempting the options listed above, you may need to contact Netflix Customer Support to see if they have any additional suggestions.
Frequently Ask Question
Why can’t I watch Netflix in high definition?
You can only stream in HD if you have a Standard or Premium subscription. The basic package does not support HD streaming.
How many devices can stream Netflix simultaneously?
This is determined by the plan to which you are subscribing. If you have a Basic plan, you can only watch on one device at a time, but you can link numerous devices to your account.
The Standard plan allows you to stream on two devices at once, while the Premium plan allows you to watch on up to four devices at once.
How can I terminate my Netflix membership?
All you have to do is go to your account page and click the ‘Cancel Membership’ button. If you change your mind, restart your account from the account page.
What devices can I use to connect to Netflix?
You may watch Netflix on any computer, gaming console, DVD or Blu-Ray player, HDTV, set-top box, home theatre system, phone, or tablet that is linked to the internet.
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